Events & Case Studies
Join us for this special Tech and Exec Event where we focus on the technical challenge with ServiceNow’s Service Graph for practitioners and the business challenges of transforming an organization leveraging ServiceNow’s Service Graph.
In this webinar we illustrate how we help organizations implement Rapid Service Mapping to get near-immediate value from ServiceNow Application Service Mapping.
Common Service Data Model (CSDM) 3.0 White Paper
ConfigureTek’s CSDM Accelerator has the capability to auto fix CMDB errors and automate the correct CMDB models while utilizing the CSDM Standard. Reach out to
Service Mapping 101 – Back to Basics
Service maps enable IT organizations to identify dependencies between SLAs, OLAs, technologies, customers, and the impact to the service delivery. Knowing who delivers a service
ServiceNow CMDB Assessment Case Study
Project Description Industry: Electricity generation & distributionSize: ~6k employees, ~$3.5 billion in annual revenueTask: CMDB AssessmentDuration of the project: 120 Hours Summary ConfigureTek conducted the assessment of ServiceNow’s CMDB
Event Management Integration with Solar Winds
Project Description Title: Event Management Integration with Solar Winds Customer: Medium Sized Communications Company Industry: Insurance Size: 1,000+ Task: Implement ServiceNow’s Event Management and integrate with Solar Winds Project: 4
ServiceNow Event Management Implementation
Project Description ServiceNow Event Management Implementation Customer: Large Insurance Provider Industry: Insurance Size: 15,000 – 20,000 Employees Task: Migration from CA SOI to ServiceNow Project Duration: 4 Months ConfigureTek was
Service Mapping for Data Center Migration Case Study
Project Description Industry: Public UtilitySize: LargeTask: Service Mapping for Data Center MigrationDuration of the project: 4 months Project Overview ConfigureTek’s Approach The data center migration planning was well on