Our Work

Check Out How We Have Improved The Lives Of Our Clients

Reach out to us to get a list of our current ServiceNow accelerators.

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Click the below link to schedule a meeting with a successful ServiceNow customer. We would love to introduce you directly to a customer who has successfully completed the exact type of ServiceNow implementation you are about to start. By establishing a direct introduction you will gain a real world understanding of the positives and the negatives directly from a customer.

Avoid costly mistakes

Avoid costly mistakes by using our ServiceNow turn-key accelerator. Our accelerator technology not only helps you get a head start but also auto corrects mistakes and misconfigurations in your CMDB.

See Why We Are Recognized As A Top 10 ServiceNow Solutions Provider

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RAPID MAPPING FOR DATA CENTER MIGRATION

This is one of our many reference projects with large scale enterprise customers. In this security & compliance project, we mapped hundreds of large scale maps within a short time frame. In this particular project, we performed accelerated mapping and discovery as an instrumental and time critical element of a data center consolidation effort.

SECURITY OPERATIONS

We have been involved with the largest security operations projects this year. We first established a strong foundation to allow the customer to actually consume the benefits of a security ops project. In this particular large scale project we established discovery, mapping and event to provide critical insight in understanding objective impact and resolving incidents quickly.

HRSD

With strong expertise in IT business, financials, cloud and strategy, we work with several customers in helping them transform their business by implementing a strong foundational strategy. Helping the customer gain comprehensive understanding of their current state and map to their future state. Our large scale implementation included process workshops in addition to development expertise.

SERVICENOW EVENT MANAGEMENT

In this large scale project, we implemented ServiceNow’s event management module at a large US based insurance provider which included a migration of events and integration sources from CA’s SOI tool into ServiceNow’s event management solution. By combining the power of the platform, we were able to significantly reduce MTTR.

SERVICE MAPPING & IMPACT ANALYSIS

In this project, we worked with a large airline to help discovery and map the check in kiosks. This enabeld the airline to perform objective impact analysis on a proactive basis when required but also in a reactive basis when security or other kinds of incidents occurred. This data was combined with asset data to provide a comprehensive CMDB solution.​

CMDB AND CSDM ASSESSMENT

Having completed hundreds of CMDB assessments, we have gained critical insight in establishing the absolute must have foundation to extract value out of ServiceNow implementations. We drive value by highlighting the need for basic impact analysis, inter dependency mapping and asset management.

ServiceNow CMDB Assessment Case Study

Project Description Industry: Electricity generation & distributionSize: ~6k employees, ~$3.5 billion in annual revenueTask: CMDB AssessmentDuration of the project: 120 Hours Summary ConfigureTek conducted the assessment of ServiceNow’s CMDB

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Event Management Integration with Solar Winds

Project Description Title: Event Management Integration with Solar Winds Customer: Medium Sized Communications Company Industry: Insurance Size: 1,000+ Task: Implement ServiceNow’s Event Management and integrate with Solar Winds Project: 4

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ServiceNow Event Management Implementation

Project Description ServiceNow Event Management Implementation Customer: Large Insurance Provider Industry: Insurance Size: 15,000 – 20,000 Employees Task: Migration from CA SOI to ServiceNow Project Duration: 4 Months ConfigureTek was

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