Service Detail
Best Market Planning
Common Service Data Model (CSDM) 3.0 White Paper
ConfigureTek’s CSDM Accelerator has the capability to auto fix CMDB errors and automate the correct CMDB models while utilizing the CSDM Standard. Reach out to
Service Mapping 101 – Back to Basics
Service maps enable IT organizations to identify dependencies between SLAs, OLAs, technologies, customers, and the impact to the service delivery. Knowing who delivers a service
ServiceNow CMDB Assessment Case Study
Project Description Industry: Electricity generation & distributionSize: ~6k employees, ~$3.5 billion in annual revenueTask: CMDB AssessmentDuration of the project: 120 Hours Summary ConfigureTek conducted the assessment of ServiceNow’s CMDB
Event Management Integration with Solar Winds
Project Description Title: Event Management Integration with Solar Winds Customer: Medium Sized Communications Company Industry: Insurance Size: 1,000+ Task: Implement ServiceNow’s Event Management and integrate with Solar Winds Project: 4
ServiceNow Event Management Implementation
Project Description ServiceNow Event Management Implementation Customer: Large Insurance Provider Industry: Insurance Size: 15,000 – 20,000 Employees Task: Migration from CA SOI to ServiceNow Project Duration: 4 Months ConfigureTek was
Service Mapping for Data Center Migration Case Study
Project Description Industry: Public UtilitySize: LargeTask: Service Mapping for Data Center MigrationDuration of the project: 4 months Project Overview ConfigureTek’s Approach The data center migration planning was well on