ServiceNow Architect

JOB OVERVIEW (Full Time or Contract. Remote is ok)

ConfigureTek is looking for ServiceNow Architect with expertise in at least two of the following areas: SecOps, ITOM, ITBM, SAM, GRC. We are looking for strong communicators who excel at verbal, written, public speaking and interpersonal skills. The ideal candidate will have at least 5 years of IT software consulting experience with 3-5 years’ experience supporting or implementing ServiceNow products.  


  • Delivery of consulting services to install, configure, and integrate software products from ServiceNow 
  • Pre-Sales functions which include supporting sales teams with demos, webinars, solutioning, scoping and other such discussions.
  • Conduct workshops with clients to articulate the value of the solution
  • Develop custom software solutions as required through scripting and software development
  • Prepare technical documentation as specified in customer contracts and as internally required
  • Support the development and growth of the services delivered by ConfigureTek
  • Setup and configuration of customized probes, sensors and patterns
  • Ability to setup, configure and code custom integrations using ServiceNow APIs 
  • Proven ability to perform application mapping and strong understanding of the mapping process
  • Ability to setup and configure impact analysis for what-if scenarios


  • Strong verbal, written and interpersonal communication skills
  • Proven expertise in implementing two of the following areas ITOM, SecOps, ITBM, SAM, GRC
  • Certifications in the areas of ITOM, SecOps, GRC, ITBM or SAM
  • Expertise with CMDB and ITIL


SecOps Foundation and Expansion Offerings | SecOps or CMDB Assessment | Purchase ServiceNow SecOps and Discovery 
Custom/Specialized Consulting (incl. Process) | SecOps or Discovery Staff Augmentation

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