ITOM Project with focus on MOM and Event Correlation
Project Description A single pane of glass for event management in a large telecommunications company Customer: A leading provider of technology-driven communication solutionsIndustry: TelecommunicationsSize: 10,001+ employeesTask: OMi InstrumentationDuration of the project: 8 weeks Why HP BSM? The large telecommunications company chose ConfigureTek to provide a single pane of glass environment. This gave them value in that all events, regardless of source, have a central […]
ITOM Project with focus on Event Correlation, Impact Analysis and reduction of MTTR
Project Description A highly visible enterprise infrastructure consolidation in a large municipal organization Customer: Large North American MunicipalityIndustry: GovernmentSize: 25,000 – 50,000Task: Application Consolidation, Enterprise Infrastructure Monitoring.Project Duration: 7 Months ConfigureTek architected and implemented a highly visible enterprise infrastructure consolidation in a large municipal enterprise environment. The approach is to allow operators quickly identify key infrastructure components in an application […]
Process and Runbook automation within the Healthcare industry
Project Description Intuitive automation of IT tasks and processes Customer: One of the FORTUNE 500 companies that specializes in healthcare services and information technology, the oldest and largest health care services company in the United States.Industry: Hospital & HealthcareSize: 10,001 + employeesTask: Simplify and automate complex manual processes as well as auto remediation of monitoring alerts and incidents.Duration of […]
Auto Discovery project for streamlining the company’s merger & acquisition
Project Description Mitigating Risk and Optimizing IT Operations Customer: One of the largest airline companies in the United StatesIndustry: Airlines/ AviationSize: 10,001+ employeesTask: aligning systems across two initially disparate environments during a game-changing merger Following a game-changing merger in the aviation industry, one of the world’s largest airlines faced the challenge of aligning systems across two initially disparate environments. Maintaining high […]
TD Bank: Configuration Management in a Multi-Vendor Environment (HP Discover 2013)
Project Description Learn from the best about the CMS in a Multi-Vendor Environment! Customer: TD BankIndustry: bankingSize: 10,001+ employeesTask: Implementation of HP Configuration Management System ConfigureTek Inc. (former Configure Consulting) is happy to share the presentation from a one-hour speaking session “TD Bank: configuration management in a multi-vendor environment”, which was jointly delivered with our partner TD Bank at HP Discover 2013. […]
Custom ServiceNow Integration
Project Description Custom integration between UCMDB and ServiceNow Service Desk Customer: One of the world’s largest independent oil and natural gas exploration and production companies. The company’s asset portfolio encompasses production and exploration opportunities in premier US onshore, deepwater Gulf of Mexico and International locations.Industry: Oil & EnergySize: 1001-5000 employeesTask: Integration of UCMDB with ServiceNow Service DeskDuration of the […]